TERMS AND CONDITONS

TERMS AND CONDITONS

Lure B&B’s building completion date was 7 August 2016. Lure B&B offers guests a modern style accommodation.
Host/owner – Marion Heard sincerely welcomes guests and endeavours to ensure the highest standards in hospitality, cleanliness and service.
If guests require additional information other than that which is provided on this website please contact the owner.

The following terms and conditions apply to bookings and stays at Lure B&B:

  • Lure B&B’s amenities are strictly for the exclusive use of paying guests
  • Should guests wish to bring visitors to the property they are asked to seek the owner’s permission prior to doing so

Tariff

  • Applies to 2 people per night
  • Includesprovisions for a continental and cooked breakfast, freshly squeezed orange juice, yoghurthomemade jams and marmalades
  • Special dietary requirements will be catered for subject to prior arrangement
  • Includes free Wi Fi Internet access which is provided on a ‘fair usage’ Excessive usage will incur a fee. Guests are asked NOT to use Wi Fi to download large files such as movies, music, games, magazines etc
  • Includes free parking (not undercover) strictly available for paying guests only
  • Includes use of swimming pool

Booking Requirements

  • Payments are to be paid by EFT into our bank account. Details are provided on this website.  Please state your name as a reference
  • Cash
  • Full payment is required on booking
  • Confirmation of accommodation will be emailed upon receipt of payment

Cancellation

  • Cancellation to be confirmed in writing or by phone
  • If a booking is cancelled or modified up to 30 days before date of arrival, no fee will be charged and money will be refunded in full
  • If cancellation occurs 14 days prior to arrival date 50% of tariff will be refunded
  • If cancellation occurs within 14 days inclusive of arrival date or if guests fail to arrive the full tariff will be charged
  • If the property becomes unavailable for a booking owing to unforeseen circumstances e.g. storm, fire, illness, guests will be promptly notified. In these circumstances the owner will have no liability to the guest.

Arrival / departure times

  • Check in is any time from 2.00pm to 7.30pm. Please contact owner if a later time is expected
  • Check out is by 10am. A later check out time of 12 noon will be accepted when booking the Romantic package.

Office hours

  • 7.30am to 7.30pm

Non-Smoking Policy

  • Smoking is strictly NOT permitted indoors
  • Where this policy is breached, a fee for cleaning, repairing and deodorizing will be charged

Children

  • Lure B&B is suitable for couples, although a trundle bed can be provided for a child
  • Parents/guardians are fully responsible for ensuring their children are supervised at all times,
    whether indoors, out in the grounds or in or by the pool

Pets

  • Pets are not permitted in the B&B or anywhere on the property

Bed linen/towels/robes

  • Bed linen will be changed on the third day of your stay
  • Fresh towels will be supplied on the third day upon request
  • Bathrobes are provided subject to a bond payable upon arrival of $20 per robe refundable upon checkout.

Lights, heaters and appliances

  • Guests are asked to turn off all lights, gas heaters and other appliances prior to leaving the premises and when not in use
  • As we do not have mains gas, hot water is via bottled gas. Please let owner know if you are experiencing any shortage of hot water.

HOUSE RULES

  • Guests are asked to:

    • Keep volumes of TV, radio, music and other activities at a reasonable level at all times
    • Wash up after using tea/coffee and cooking utensils, dining ware etc and return to appropriate
      location after use
    • Use the rubbish bin located under the sink
    • Use the recycling bin (yellow lid) for recyclables
    • Return all items including dining-ware, glassware, cutlery, torches, books, games, DVDs to their appropriate location after use
    • Bikes, scooters, skateboards, surfboards and boogie boards are not to be kept inside the B&B but can be stored adjacent to the B&B
    • Do not dispose of any items other than toilet paper in toilets
    • Telephones are not provided but mobile phone reception and internet access is reliable

POOL RULES

  • Pool is unattended so guests are asked to:

    • Keep noise and other activities at a reasonable level at all times
    • No glass is to be used around pool area, plastic is accepted
    • No running
    • No diving at shallow end
    • Children must be supervised at all times
    • Should guests wish to bring visitors to use the pool they are asked to seek the owner’s permission prior to doing so
    • Visitors are limited to 2 people

BBQ

  • An electric weber-q is provided. Guests are asked to clean weber-q and utensils thoroughly after each use.

Fire safety and first aid

  • Fire extinguisher and fire blanket are located in the kitchen cupboard next to the fridge
  • A basic first aid kit and band-aids are located in the kitchen cupboard next to the fridge

Breakages, damage and soiling

Guests are responsible for any of damage to the property fittings, furnishings and other items provided by the owner including breakages and excessive soiling caused by them and must pay the full cost incurred by the owner to replace, repair or clean damaged items at the owner’s discretion.

Guests must compensate the owner for any lost accommodation bookings should the property need to be closed in order to carry out repairs.

Guests must also pay a reasonable fee if the owner needs to undertake extensive cleaning, dry-cleaning or deodorising owing to soiling or where a room is left in abnormally poor condition.

Loss of personal items and equipment such as DVDs, books, towels, linen etc will be charged to the guests.

Note: The Owners reserve the right to reject booking requests and may alter these terms and conditions for specific bookings.